Greater Richmond Transit Company (GRTC) Onboarding Guide
Earn up to $200 in bonuses.
Onboarding can take up to a few weeks. This process sets you up for success, and the time you take to onboard is worth it.
You’ll earn good money helping others driving on UZURV’s platform. Plus, startup bonuses:
- $50 bonus when you finish onboarding and take your first trip.
- Another $50 after 5 trips
- Plus another $100 after your first 30 trips.
That’s $200 in startup bonuses and good work that makes a difference.
This is all about a safe, great experience for both you AND the older adults and disabled individuals in Portland you’ll help. Happy Drivers = Happy Riders.
Now that you’ve created your Driver profile in the app, there’s a few more steps you’ll need to finish before you can be approved to take rides. You’ll complete most of these in the Drive app. This guide will provide tips on finishing your remaining steps.
Complete Your Documents
In the Drive app, navigate to the Documents tab for your transit program. Here’s what you’ll see. Tap on each document to upload it to the app.
Important instructions for several documents:
Tap on the title of each document below to expand and view information pertinent to completing each document.
Click here to get a free certification online if you don’t have one — sign in with code DRIVEUZURV.
We accept any Virginia State Inspection completed within the last year.
Upload a picture of the inspection certificate to the app here.
The Department of Transportation (DOT) requires all drivers to:
- Acknowledge they passed any DOT-administered drug or alcohol screening taken within the last two years.
- Consent to a drug screening and DOT work history background check.
Print, sign, and upload a photo of the completed form to the app. Click here to download the Pre-Employment Notification and Acknowledgement Form.
Please Note: We cannot accept digital signatures for this form.
STOP!
Do not move on until you’ve completed uploading all of the required documents.
Provide Your Signatures
When you tap Signatures, here’s what you’ll see:
Click on each document to sign your:
- Partner Agreement
- Terms of Service
- Form W9 – be sure to enter your full legal name
- Background Check Consent Form
- Screening Disclosures and Authorization
- And any other documents listed
Complete your screenings
Once all documents and signatures are reviewed and approved, we send you a screening package. This includes your background check, drug and alcohol screening, and a required DOT work history screening (if applicable). You use the app for this.
Get your certifications
After your Screenings are clear, you’ll be able to access your certifications in the app. You’ll use the UZURV Learning Center to complete several courses. These are required and help you get certified to be a successful driver on UZURV’s platform.
Onboarding Driver FAQs
With UZURV, you’ll make a positive impact in your community by giving rides to people who need additional assistance.
You’ll….
- Earn 20-30% more per ride than a typical rideshare
- Support your community by providing rides to people who need them
- Get to know riders who appreciate the work you do
- Choose from pre-scheduled rides, on-demand rides, and multi-ride Journeys
- See estimated earnings before expressing interest in rides
- Feel confident with live ride monitoring and 24-hour phone support
You must….
- Be at least 21 years old
- Have a valid US Driver’s License
- Pass a….
- Criminal background check (7 year minimum, some programs require a more detailed review)
- National Sex Offender Registry background check
- Motor vehicle background check
- Drug screening
Your vehicle must….
- Have 4 doors, like a sedan, SUV, or van (No trucks)
- Be 2014 model year or newer (2017 or newer for Arizona)
- Safely seat 4-7 passengers with working seatbelts
- Be registered for personal use only. No rental cars, commercial vehicles (such as taxis, liveries, etc.)
- Not display a vehicle wrap or other commercial signage
- Not have a salvage or rebuilt title
- Have valid personal vehicle insurance, in your name
- Have a valid vehicle registration
- Pass a vehicle inspection, as required by your transit program, regardless of state inspection requirements.
- Be in good working condition with no cosmetic or major damage
- Be clean, tidy, and a NO SMOKING vehicle
UZURV Riders are people in your community who need additional assistance with mobility. The majority of our riders depend on everyday vehicles for transportation.
Our Riders are….
- People with disabilities
- Older adults
- Families with special-needs children
- People who rely on service animals to guide them and keep them safe
- Anyone with mobility limitations who need a little help getting to where they need to go
UZURV partners with hospitals, government agencies, insurance companies and nonprofits to provide a higher level of care to people with disabilities and older adults. In doing so, UZURV drivers must meet state TNC and Federal Transit Administration (FTA) regulations as well as requirements set by our program partners.
Additionally, our drivers need to be versed in the Americans with Disabilities Act (ADA) requirements, as well as the privacy expectations of the Health Insurance Portability and Accountability Act (HIPAA).
While it takes a little longer to complete UZURV’s onboarding requirements and credentialing, our drivers find earning ~30% more per ride than driving typical rideshare makes it well worth the effort!
IMPORTANT REMINDER: the following are required by this program in order to drive with UZURV:
- Minimum Driver Age is 21 years.
- You mush have a valid Driver's license.
- You must own your own vehicle.
- Vehicle must have at least 4 doors and seatbelts. No trucks or commercial vehicles.
- Vehicle must be no more than 10 model years old or newer.
- Vehicle must be clean and free of damage or large exterior branding or advertisements.
- You must have valid vehicle insurance and registration.
- You must not have failed a Department of Transportation drug screening in the past two years.